Text Box: Ontario Genealogy Services     Canadian and Ontario Family History               Privacy
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Privacy Statement

Ontario Genealogy Services  collects and uses personal information in the possession, or under the control, of its clients to the extent required to fulfill its professional responsibilities and operate its business. Ontario Genealogy Services is committed to maintaining the privacy of personal information provided by its clients and protecting all personal information in its possession or control. This Privacy Statement sets out the principles and procedures Ontario Genealogy Services follows in meeting its privacy commitments to its clients and complying with the requirements of federal and provincial privacy legislation.

Ontario Genealogy Services is accountable for all personal information in its possession or control. This includes any personal information that is received directly from clients who are individuals, or indirectly, through clients that are organizations (e.g., corporations, government entities, not-for-profit organizations).

Ontario Genealogy Services has established and put into effect policies and procedures aimed at properly protecting personal information.

If you have any questions about Ontario Genealogy Services privacy policies and practices, we can be reached by email at steveh@ontariogenealogyservices.com or phone: 416-921-0504

Ontario Genealogy Services collects personal information from clients and uses and discloses such information, only to provide the professional services that the client has requested and with the approval of the client.

Ontario Genealogy Services obtains a client’s consent before collecting personal information from that client and collects only that personal information required to perform its professional services and operate its business, and such information is collected by fair and lawful means.

Ontario Genealogy Services uses or discloses personal information only for purposes for which it has consent by the client, or as required by law and retains personal information only as long as necessary to fulfill those purposes.

Ontario Genealogy Services regularly and systematically destroys, erases, or makes anonymous personal information no longer required to fulfill the identified collection purposes, and no longer required by laws and regulations.

Ontario Genealogy Services endeavours to keep accurate, complete, and up-to-date, personal information in its possession or control, to the extent required to meet the purposes for which it was collected.

Individual clients are encouraged to contact Ontario Genealogy Services to update their personal information.

Ontario Genealogy Services protects the privacy of personal information in its possession or control by using security safeguards appropriate to the sensitivity of the information.

Physical security is maintained over personal information stored in hard copy form.

In addition, Ontario Genealogy Services Internet-based systems are protected behind firewalls and are protected by intrusion detection and intrusion prevention software. All data is maintained and backed-up on a regular schedule basis to provide adequate redundancy and ensure that the integrity of information is never jeopardized.

Ontario Genealogy Services is open about the procedures it uses to manage personal information.

Ontario Genealogy Services responds on a timely basis to requests from clients about their personal information which it possesses or controls.

Individual clients have the right to contact Ontario Genealogy Services and obtain access to their personal information.

Ontario Genealogy Services has policies and procedures to receive, investigate, and respond to clients’ complaints and questions relating to privacy.

To challenge Ontario Genealogy Services compliance with its Privacy Policy, clients are asked to provide an email message or letter to Ontario Genealogy Services. Ontario Genealogy Services will ensure that a complete investigation of a client complaint is undertaken and will report the results of this investigation to the client, in most cases, within 30 days.

Ontario Genealogy Services does not supply any of your personal information to other companies for any purpose without your written consent, unless required to do so by law

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